COVID - 19 And Patient Appointments

Message to patients COVID-19 Pandemic

Starting on Monday, March 16, and continuing until further notice, we must implement new restrictions on patient care. This is based on the latest advice by the Royal College of Dental Surgeons of Ontario (RCDSO) and public health. Please read all this information carefully.

If you have an appointment at Bruce Grey Dental Speciality Center for consults, periodontal services, and maintenance, the appointment is cancelled, and we will work with you to reschedule itWe are now restricting treatment to urgent or emergency care only.

Urgent or emergency care is available for our patients: To be seen at the clinic, you must have one or more of these conditions:

  • Severe toothache pain (not just a twinge)

  • Swelling of your gums, face, or neck

  • Bleeding in your mouth that does not stop

  • Infection or a substantial risk of it

  • Trauma (such as a broken tooth)

  • Root canal

We will also see you if you have a follow up appointment. Please contact our clinic first to check on your appointment. 

If you do require urgent care or are unsure if your case qualifies as an emergency please call our office at 519-832-3838. Please do not come in without first calling our office.

We regret that we must restrict our patient care this way. Although we uphold the highest level of infection control and prevention, we are serving our patients in the safest manner possible by following the advice of the RCDSO and public health. In doing this, we will safeguard the health and safety of our patients, our care providers, and the whole community. We hope you understand, and we thank you for your cooperation.